of people expect a business to reply to its reviews.[1]
Done for you
The quotes go quiet.
The quotes go quiet.
The reviews sit unanswered.
The evenings go on admin.
Quiet quotes, unpaid invoices and missed enquiries cost you work. We follow them up for you, so you can stay on the tools.
No card needed. You approve every message. Cancel anytime.
The admin that follows you home
You're on the tools all day. Then the quotes, reviews and invoices are still waiting. That unpaid follow-up is not just unpaid time. It is lost work.
of UK consumers use online reviews as their main guide when making a purchase.[2]
a year, on average, spent chasing late payments by the firms affected.[4]
of UK small businesses are owed money on unpaid invoices.[5]
80% of people are more likely to use a business that replies to all its reviews.[1] 34% of UK small businesses spend up to four hours a week writing letters or making calls just to get paid.[3] Among those owed money, the average outstanding amount is £21,400.[5]
The average small business also spends two days a month on financial admin such as invoicing and chasing payments.[6]
We take on that follow-up, so more of your time goes back into the work that pays.
What we do
Built for plumbing and heating firms, electricians, cleaning companies, roofers and other local businesses that live on quotes, reviews and invoices.
Quote follow-ups
We chase the quotes that went quiet, with a polite message drafted for you to approve.
Google review replies
We draft a reply to each new review. You approve it before it is posted. Replies to 1, 2 or 3 star reviews always come to you first.
Review requests
After a job, we send a simple request asking for a Google review. We ask every customer, in line with Google's rules.
Invoice reminders
We send payment reminders on overdue invoices, drafted for you to approve first.
Instant enquiry replies
When a new enquiry lands, we draft a prompt reply so the lead does not go cold while you are on a job. You approve it, then it goes out.
Appointment reminders
We draft reminders ahead of booked jobs, so fewer customers forget you are coming.
Inbox triage
We sort incoming mail, flag what only you can answer, and draft replies to the rest.
Google Business Profile upkeep
We keep your Google profile accurate and active: opening hours, services, photos and updates.
Social posts
We draft short, useful posts for your channels, ready for you to approve.
Monthly report
A plain monthly summary of follow-ups sent, reviews handled, invoices chased and what still needs you.
How it works
A free 14-day trial, no card needed. You stay in control of access and of every message.
Start a free 14-day trial
We lead with quote follow-ups and Google review replies, so you can see the work in two weeks. Tell us which quotes are waiting, and share access to your Google profile as set out below.
You stay in control of access
You add our email as a Manager on your Google Business Profile. You keep ownership. We never ask for your password, and you can remove access at any time.
We draft. You approve.
Every message is drafted for you first. Nothing is sent or posted without your say-so during the trial. Replies to 1, 2 or 3 star reviews always need your approval.
You get a clear report
At the end of the trial you get a short report of what was done. If you continue, paying clients get a monthly report.
We never ask for your passwords
You approve messages before they go out
Cancel anytime, no lock-in
Simple monthly packages
Month-by-month, cancel anytime. Every package can start with a free 14-day trial of quote follow-ups and review replies.
Starter
The core follow-up that wins work back.
£99/month
- Quote follow-ups
- Google review replies
- Review requests
- Monthly report
Growth
Adds invoices, enquiries and your Google profile.
£249/month
- Everything in Starter
- Invoice reminders
- Instant enquiry replies
- Appointment reminders
- Google Business Profile upkeep
Full admin
For a firm that wants the inbox handled too.
£449/month
- Everything in Growth
- Inbox triage
- Social posts
Prices are a guide and will be confirmed before you start. Samelo AI is not VAT registered, so no VAT is added to these prices.
Questions, answered
Short answers on access, approvals, the trial and your data.
How do you access my Google profile, and is it secure?
You add our email as a Manager on your Google Business Profile. You keep ownership and your own admin rights. We never ask for your Google password, or for access to your bank. You can remove us in a few clicks whenever you want.
Do I have to approve every message?
Yes, during the 14-day trial we draft everything for you to approve first. After that, you can keep approving everything, or let us post routine 4 and 5 star review replies once you are happy with the tone. Replies to 1, 2 or 3 star reviews always come to you first.
What if I don't like it?
The trial is free and you do not need to hand over a card. If it is not useful, you remove our access and we stop. If you continue, it is a simple monthly fee, and you can cancel anytime. The service then ends at the end of the current paid month.
How do you handle our data under UK GDPR?
We only use the customer and business information you share with us to carry out the services you have asked for, such as quotes, invoices, enquiries and public Google reviews. We do not sell it. You can ask us to stop and to delete what we hold. You stay the owner of your Google Business Profile.
Who is this for?
Local firms that live on quotes, reviews and invoices. That includes plumbing and heating companies, electricians, cleaning firms and roofers, and other trades and small businesses with the same day-to-day admin.
Start a free 14-day trial
Tell us a little about your business. We'll reply by email and set up the trial of quote follow-ups and Google review replies.
No card needed. You add us as a Manager on your Google Business Profile, you keep ownership, and you approve every message.
Email: [email protected]